DexRite finds what is wrong on every Windows device you manage, explains why, and fixes it automatically with signed, tested actions. Across every client, from one console, with proof of what was fixed.
The problem
MSPs are paid a fixed fee per device or user. The same handful of Windows problems turn into the same tickets, every week, at every client. Each one costs technician time that the contract does not pay for.
Full disks, stopped services, broken updates and stale drivers. Small, known problems that users notice before you do, and report one at a time.
Skilled people spend their day on fixes that could be a script, if someone wrote it, tested it and dared to run it across many clients at once.
When IT works, clients see nothing. Without evidence of problems prevented, renewals turn into a conversation about price.
How it works
A lightweight agent on each Windows device and one console for every client. Each step leads to the next, so an insight ends in a fix and a fix ends in a record.
01 · See
Hardware, software and versions, OS and patch state, vulnerabilities and end-of-life software, kept current by small change-only updates from the agent.
02 · Understand
A 0–100 health score per device, rolled up by client, site, model and app. It shows which signals lowered it, and groups affected devices into Issues.
03 · Fix
Run a signed action from the library on one device or thousands, or let an Autofix policy detect, fix and verify on the device itself, even offline.
04 · Prove
Reports per client: problems fixed, tickets prevented, technician hours saved and health over time, ready to share in your own brand.
Product
Built for technicians who need to act on many devices at once without writing scripts, and for owners who need to see the result.
A complete, current picture of every Windows device, with software names normalized so reports stay readable.
One number per device that you can explain to a client, and a list of what to fix first.
A library of ready-made, tested fixes. Pick devices, pick an action, run it. No blank script editor.
Self-healing that runs on the device: trigger, check, fix, verify. It keeps working when the device is offline.
Every client separate by design, and every client in one view when you need it.
Evidence of the work you do, in a form clients understand.
Ask every device a question and get answers in seconds: which machines have this file, this registry value, this process running. Not available yet; design partners will see it first.
Built for MSPs
DexRite works alongside the RMM and PSA you already run. Keep your remote control, patching and ticketing. Add a layer that finds problems early and fixes them without a technician.
One partner, many clients, every device
Deploy the agent with the tools you already use
Product names are trademarks of their owners and are listed to show compatible deployment methods, not a partnership or endorsement.
Security and trust
DexRite changes things on your clients' machines. These controls are part of the architecture, not settings you have to remember to turn on.
Read the security overviewThe agent runs only action packs and policies with a valid Ed25519 signature. Unsigned or altered content is rejected and reported.
Each device gets its own certificate at enrollment. All agent traffic is mutually authenticated and encrypted.
Device private keys are generated in the TPM where one is present and cannot be exported or copied to another machine.
Every query is scoped to a tenant, and PostgreSQL row-level security enforces it again in the database.
Sign in with Microsoft Entra ID, Google Workspace, OIDC or SAML. Provision and remove users automatically with SCIM.
Every query, action, policy change and sign-in is recorded, and the record cannot be edited.
Each account lives in one region and its data stays there. EU first, with India and other regions to follow.
DexRite staff cannot see your data unless your admin grants time-limited support access. Every grant is audited.
Early access
DexRite is in early access. We are working with a small group of MSPs and internal IT teams to shape the product before general availability. Design partners run DexRite on real devices and work directly with the people building it.
Contact
Book a demo, ask about pricing, or tell us about the problems your technicians fix every week.
Someone from the DexRite team will reply to the email address you gave within two working days.